Service outages seem to be the issue. In fact, every time I log back in to see if it’s working, Plaid says it’s still out. How does anyone connect their bank if this is constant? One of my tenants has been forced to write checks for 3 months. There is no customer service line for tenants to call and explain these very complicated and specific issues and trying to do so over email isn’t very efficient or helpful. Again, I hope these things get worked out and make it better for both the tenant and the Land lord.
